Imagine a healthcare experience that goes beyond the traditional model, placing emphasis on holistic care and patient empowerment. Nao Medical in New York is redefining how healthcare is delivered by treating patients as whole individuals and not just symptoms. With locations spread across NYC and Long Island, Nao Medical has become a trusted partner in health for many communities.
What sets Nao Medical apart is their commitment to transparent, high-quality, and innovative care. They offer a broad range of services including urgent care, primary care, cardiology, psychiatry, and occupational health. Utilizing advanced technology, patients can easily make appointments, view lab results, and access their health records online.
At Nao Medical, the focus is not just on treatment but also on prevention and patient education. Their compassionate, patient-focused approach ensures that everyone receives the care they deserve, right when they need it. Whether in Brooklyn, Queens, or any other part of the NY Metro Area, Nao Medical is making quality healthcare accessible for all.
Exploring Nao Medical’s Vision and Mission
Nao Medical aims to transform healthcare by providing top-notch care and embracing full compliance with the ADA. Their commitment is visible in their services and their respect for all patients, including those who are vision-impaired.
Commitment to Highest Quality of Care
Nao Medical focuses on offering the highest quality of care to its patients. They strive to be leaders in the healthcare industry by emphasizing accessibility, affordability, and convenience.
Patients have various options for care, including:
- In-office appointments: Ensuring personal interaction.
- Video chat consultations: For convenience and safety.
- Transparent pricing: Making healthcare affordable.
Their approach underscores a commitment to value, driving transparency in every step. By providing excellent service and competitive prices, they make sure everyone can access the care they need.
Respecting the American With Disabilities Act
Respecting the American With Disabilities Act (ADA) is a core value at Nao Medical. They offer multiple accommodations to ensure all patients, including those who are vision-impaired, have equal access to their services.
Some key accommodations include:
- Accessible facilities: Ensuring buildings and equipment meet ADA standards.
- Communication aids: Providing assistance for patients with disabilities.
- Training staff: Ensuring they are knowledgeable in ADA compliance.
By integrating these aspects, Nao Medical shows deep respect for the diverse needs of their patients. They work tirelessly to support the well-being and rights of all individuals, ensuring an inclusive healthcare environment for everyone.
Healthcare Services Provided
Nao Medical offers a diverse range of healthcare services designed to meet various patient needs. These services span from routine primary care to specialized psychiatric support, urgent care, and preventive health measures like vaccinations and screenings.
Comprehensive Primary Care
Nao Medical’s primary care services cover everything from routine check-ups to managing chronic conditions. Their team of experienced physicians works closely with patients to ensure overall health and well-being. They offer preventive care, regular health screenings, and treatment for common illnesses.
Patients can get help with managing conditions like diabetes, hypertension, and asthma. Routine tests, such as blood work and physical exams, are part of their approach to maintaining health. Emphasizing doctor-patient relationships, they prioritize communication and follow-ups to keep patients healthy.
Specialized Psychiatry
The psychiatry services at Nao Medical provide support for mental health issues like anxiety, depression, and stress. Their psychiatrists are trained to offer both therapy and medication management. They use a personalized approach to treat each patient.
Patients have access to various therapies, including cognitive-behavioral therapy (CBT) and other evidence-based treatments. Their focus on mental health includes counseling sessions, group therapy, and crisis intervention. Telemedicine options are also available for convenience, making mental health care accessible.
Urgent Care Services
Urgent care services at Nao Medical are designed to address non-life-threatening emergencies. They offer prompt care for injuries, infections, and sudden illnesses. The clinics are equipped with diagnostic tools, such as X-rays and lab tests, to quickly assess and treat urgent health issues.
Walk-in visits are welcome, making it easier for patients to get the care they need without long waits. Immediate care for minor fractures, burns, and allergic reactions is available. These services help reduce the burden on emergency rooms and provide timely care.
Preventive Healthcare & Vaccinations
Nao Medical emphasizes the importance of preventive healthcare. They offer a range of vaccinations for children, adults, and travelers. Routine vaccinations include those for flu, measles, and hepatitis. They also provide travel vaccines for diseases like yellow fever and typhoid.
Preventive services also cover health screenings such as mammograms, cholesterol tests, and blood pressure checks. By focusing on early detection and immunization, they work to keep their community healthy and prevent the spread of illnesses. Their goal is to deliver comprehensive preventive care tailored to individual needs.
Patient Experience & Support
Nao Medical places a high priority on ensuring that every patient feels valued and understood, combining personalized interaction with advanced technology for an enhanced health care experience.
Personalizing Patient Interactions
Personalized care is at the core of Nao Medical’s approach. Each patient’s visit is tailored to address their unique needs and concerns. The team makes an effort to build trust by maintaining open communication. Clear and transparent pricing is a key feature that helps patients feel informed and respected.
The staff at Nao Medical take the time to listen carefully to patients, making sure their symptoms and worries are fully understood. This helps to foster a sense of trust and comfort. Free house calls highlight their commitment to convenience and patient-centered care. This approach ensures that the healthcare experience is both smooth and supportive.
Technology’s Role in Healthcare
Incorporating technology is a significant aspect of Nao Medical’s patient support strategy. The Nao Medical app allows patients to access their health information, such as lab results, and book appointments conveniently. This level of accessibility ensures that patients can manage their health efficiently and effectively.
The app is user-friendly and secure, providing peace of mind regarding privacy and data security. Patients can also choose from several locations in New York, making it easier to access care when needed.
Nao Medical’s use of tech not only streamlines processes but also enhances the overall patient experience. The combination of technological tools with attentive, personalized service creates a comprehensive support system. This balance of human touch and digital convenience is a standout feature of their care model.
Booking and Appointments
Nao Medical offers a variety of ways to book and manage appointments. Whether you prefer using the website or making a call, they’ve got options for everyone.
Scheduling Online Via Website
The Nao Medical website makes it easy to schedule an appointment. Users can quickly access the booking page, where they need to input some basic information and choose a time and date. The site offers the flexibility to book either virtual or in-person visits.
Visitors can start by entering their details, selecting a service, and picking an available slot. The site allows for managing multiple appointments and setting reminders. This method is particularly useful for tech-savvy individuals who prefer handling their healthcare needs digitally.
Connecting Through Phone
Some people might find it easier to handle appointments by phone. Nao Medical has a dedicated phone line for booking. This is beneficial for those who may not be comfortable using a computer or smartphone.
By calling, patients can speak directly to a medical coordinator. This ensures they get personalized assistance and can ask any questions they may have. Coordinators help with finding a suitable time and can also set reminders for upcoming visits. This traditional method remains popular for its human touch and simplicity.
Expertise and Trustworthiness
Nao Medical stands out in the healthcare sector through the combined strength of its skilled team and the trust it builds with patients. Their focus on providing exceptional service makes them a reliable choice for urgent care and other medical needs.
Our Healthcare Professionals
The team at Nao Medical comprises experienced doctors and specialists. With over a decade of experience in the healthcare industry, their professionals bring a wealth of expertise to patient care.
Key strengths:
- Skilled Specialists: Doctors with specialized knowledge in various medical fields.
- Experienced Staff: Over 10 years of hands-on experience in healthcare services.
- Continuous Training: Regular updates in medical practices and protocols.
Building A Trusting Relationship
Trust is a critical component of the patient-provider relationship at Nao Medical. They focus on clear communication and personalized care to build this trust effectively.
Key practices:
- Transparent Communication: Clear and honest communication about diagnosis and treatments.
- Personalized Care: Tailoring medical advice and treatments to fit each patient’s unique needs.
- Feedback Mechanism: Encouraging patient feedback to continuously improve care quality.
The commitment to expertise and trustworthiness is evident in every aspect of Nao Medical’s operations, from the skilled specialists they employ to the caring, patient-centered approach they practice.
FAQ
Does Nao Medical accept insurance?
Yes, Nao Medical accepts most major insurance plans. Even if you don’t have insurance, you can pay out of pocket. There’s no need for a referral from your primary care doctor.
What type of services does Nao Medical offer?
Nao Medical provides a range of services including primary care, urgent care, women’s health, mental health, and nutrition services.
How often do you need to renew your DOT physical at Nao Medical?
Healthy drivers receive a 2-year medical examiner certificate. Some places may offer only 6-month or 1-year certificates, but Nao Medical offers the maximum allowed period in NY State.
Can patients access their health records online?
Yes, through the Nao Medical Patient Portal, patients can make appointments, view lab results, and access their health records anytime, anywhere.
Where is Nao Medical located?
Nao Medical operates primarily in the NY Metro Area. They offer comprehensive, same-day medical care.
What makes Nao Medical different from other healthcare providers?
Nao Medical focuses on empowering individuals and providing high-quality care. They believe in treating each patient holistically, rather than just addressing symptoms.
Is there a way to follow Nao Medical on social media?
Yes, Nao Medical is active on Instagram. Their handle is @naomedical where they share updates and health tips.
Dealing With Pandemics
Effective response and education play big roles in handling pandemics. Key efforts include prompt actions during outbreaks and providing educational resources to prevent future crises.
Covid-19 Response and Safety
NAO Medical tackled Covid-19 head-on by focusing on quick testing, contact tracing, and vaccination drives. Rapid and accessible testing was crucial. They opened many testing sites and used mobile units to reach remote areas. Contact tracing helped track and stop the spread. Vaccination campaigns were also key, with pop-up clinics making vaccines more available.
Protecting healthcare workers was another priority. Providing them the necessary PPE and training reduced infection risks. These steps conserved resources and ensured the workforce could keep serving the public.
Educational Resources on Prevention
NAO Medical emphasized educating the public on how to prevent the spread of Covid-19 and other contagious diseases. They created easy-to-understand online materials, including infographics and videos, about proper handwashing techniques, mask-wearing, and social distancing.
Workshops and webinars offered deeper dives into pandemic prevention. Topics included everyday safety practices and understanding the importance of vaccines. Schools and community centers were also involved to spread crucial information about preventing infections.
Printed materials, like brochures and posters, were distributed in various languages to ensure everyone had access to vital information. This multifaceted approach helped communities stay informed and proactive in preventing the spread of diseases.
Accessibility and Inclusivity
Nao Medical is dedicated to providing accessible and inclusive healthcare to all patients, including those with disabilities.
Facilities for the Vision-Impaired
To support patients with vision impairments, Nao Medical’s facilities include tactile guiding systems on floors and walls. Braille signage is present throughout their locations, making navigation easier for those who use it. Proper lighting and contrasting colors help those with low vision distinguish between different areas and objects within the facility.
Digital services are optimized for screen readers, ensuring that visually-impaired patients can access online appointment scheduling and medical records. Front desk staff offer assistance for those needing help with paperwork or directions. These accommodations align with the Americans with Disabilities Act (ADA) standards, showing a commitment to inclusivity.
All measures aim to make healthcare more accessible for vision-impaired individuals, proving Nao Medical’s dedication to comprehensive patient care.
Contact Information and Further Inquiry
If you need to get in touch with Nao Medical or have questions, there are several ways to reach out. Direct contact methods and personal communication with leadership are important for prompt assistance.
Reaching Out via Email
To reach Nao Medical through email, you can use their main address for inquiries. This method is handy for non-urgent questions and feedback. Emailing provides a record of communication, which can be useful for tracking information or follow-ups.
It is also efficient for addressing billing questions, scheduling issues, or service feedback. While specific email addresses weren’t provided, contacting them through their website or patient portal is recommended for email correspondence. This ensures your message is directed to the right department.
Speaking with Our Director
Sharad Suri, the Director at Nao Medical, can be contacted for more direct and pressing issues. Speaking with leadership often helps in solving significant concerns more quickly.
For urgent matters, it’s advisable to call Nao Medical directly. Phone contact ensures immediate attention and resolution. The main phone number to reach them is (917) 310-3371. This is especially useful for urgent care needs, scheduling, and direct inquiries related to services or policies.
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